The clinic has a convenient location on Sundance Parkway Street in New Braunfels City, with on-site parking available for patients. The staff is professional and polite, making patients feel comfortable and at ease. Dr. Kasey Cockerill is a skilled and caring physician who takes the time to explain treatment options and listen to patients' concerns.The clinic has a wheelchair-accessible entrance, parking lot, and restroom, making it easily accessible for people with disabilities. The working hours are regular, with no unusual or short-notice closures. The administrative staff is helpful and accommodating, making it easy to schedule appointments and get answers to questions.The clinic has a 4.9-star rating from third-party review sites, with all 42 reviews giving 5-star ratings and no reviews giving 1- or 2-star ratings. The only slightly negative review mentioned that Dr. Cockerill didn't have much time for the patient, but this was an isolated incident.The clinic's services are highly rated, with patients praising Dr. Cockerill's bedside manner, ability to explain complex medical information, and willingness to take the time to understand patients' needs. The clinic's staff is also highly rated, with patients praising their professionalism, kindness, and efficiency.One of the issues to be addressed is the occasional short wait times for appointments, as mentioned in one of the reviews.