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KAY Jewelers

4.4

• (1 reviews)

6301 Northwest Loop 410 S12 Street, San Antonio

8.19

mil

6301 Northwest Loop 410 S12 Street, San Antonio

8.19

mil

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Overview

Retail jewelry chain featuring engagement rings, timepieces & designer collections.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

Repair services

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Pricing

5.0

Overall

4.4

Innovativeness

4.5

Quality

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

The store provides a wide range of jewelry options, including engagement rings, timepieces, and designer collections. The quality of the jewelry is generally good, with some customers mentioning that they were able to find the perfect ring or other piece to match their existing jewelry. However, there is one customer who had a negative experience with the store's quality, mentioning that their ring was resized incorrectly and was not what they expected.Pricing is a major strength of the store, with customers consistently praising the affordable prices and competitive deals. The store's ability to offer financing options and other promotions also makes it an attractive choice for customers looking to make a purchase.The store's innovativeness is evident in its ability to adapt to changing customer needs and preferences. The staff are knowledgeable and helpful, taking the time to explain options and ensure that customers find what they're looking for. However, there is one customer who mentioned that the store's staff were not very accommodating when they had an issue with their purchase.Overall, the store provides a positive experience for most customers, with friendly and knowledgeable staff, a wide range of options, and competitive pricing. However, there are some areas for improvement, particularly in terms of quality control and customer service during times of crisis.