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KAY Jewelers

4.2

• (1 reviews)

364 Suite 1205 7400 San Pedro Ave Avenue, San Antonio

6.43

mil

364 Suite 1205 7400 San Pedro Ave Avenue, San Antonio

6.43

mil

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Website

Overview

Retail jewelry chain featuring engagement rings, timepieces & designer collections.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

Checks

In-store pickup

Repair services

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Pricing

4.9

Overall

4.2

Innovativeness

4.8

Quality

4.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

The store offers a wide variety of jewelry, including engagement rings, wedding bands, necklaces, and watches. The sales staff is generally friendly and knowledgeable, with some employees, such as Elise and Inez, receiving praise for their exceptional customer service. However, some customers have reported experiencing rudeness and poor communication from certain staff members.The store's prices are competitive, with some customers feeling that they are getting a good value for their money. However, others have reported being overcharged or feeling pressured into making a purchase.The store's innovativeness is evident in its use of technology, such as mobile payments and online services. The store also offers a trade-in program on diamond merchandise purchased from them, which is a unique feature.One issue that has been reported by several customers is the store's poor communication and follow-through on repairs and warranty claims. Some customers have experienced long wait times and difficulty in getting their issues resolved.Despite these issues, the store has a generally positive reputation and many customers have reported having good experiences there. Overall, the store seems to be a solid choice for those looking for a wide selection of jewelry and good customer service. However, customers should be aware of the potential for poor communication and follow-through on repairs and warranty claims.