Keith Zars Pools New Braunfels

4.5

• (1 reviews)

1987 I-35 Street, New Braunfels

32.11

mil

1987 I-35 Street, New Braunfels

32.11

mil

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Overview

Keith Zars Pools is the premier custom luxury swimming pool builder in San Antonio, Texas.

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4.5

1 reviews

Overall

4.5

Quality

4.2

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

Keith Zars Pools has a solid reputation in New Braunfels City, with a mix of positive and negative experiences from customers. The company has a long history, dating back to the early 1980s, and has a team of experienced professionals who provide reliable and professional service.Many customers praise the company's staff, including technicians like Robert, Michael, Juan, and Daniel, who are thorough, polite, and courteous. They appreciate the prompt and efficient service, as well as the attention to detail and communication. Some customers have been with the company for over 20 years and express satisfaction with their experience.However, one customer had a disappointing experience with the company's project management, citing delays, communication breakdowns, and a lack of transparency. They expressed frustration with the company's handling of issues, including incorrect tilework, equipment malfunctions, and billing discrepancies.Despite these issues, Keith Zars Pools has a strong track record of providing excellent maintenance and repair services. Many customers appreciate the company's proactive approach to addressing problems and keeping their pools in top condition. The company's commitment to customer satisfaction is evident in their willingness to address concerns and make things right.The company's pricing is generally considered competitive, with some customers noting that they offer good value for the services provided. However, one customer felt that the company's pricing was not transparent and that they were charged for additional services without clear communication.Overall, Keith Zars Pools has a solid reputation in the community, with a strong focus on customer satisfaction and quality service. While there have been some issues with project management and communication, the company has made efforts to address these concerns and improve their processes. With a strong team of technicians and a commitment to customer satisfaction, Keith Zars Pools is a reliable choice for pool maintenance and repair services.