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Kel-Lac Tactical + Outdoor

4.5

• (1 reviews)

7016 W US Hwy 90 Street, San Antonio

8.26

mil

7016 W US Hwy 90 Street, San Antonio

8.26

mil

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Website

Overview

Long-running supplier of military uniforms & other equipment plus on-site alterations.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Small business

Quick visit

Curbside pickup

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

4.2

Overall

4.5

Innovativeness

4.7

Pricing

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

Kel-Lac Uniforms is a well-established business with a wide range of products and services. The store offers a variety of clothing and accessories, including military uniforms, outdoor gear, and home decor items. The staff is generally friendly and helpful, with some customers praising the exceptional customer service provided by employees like Tania and Hannah.While some customers have reported issues with their orders, such as incorrect items or poor workmanship, the business has taken steps to address these concerns and make things right. In some cases, the owners have apologized and offered refunds or exchanges, demonstrating a commitment to customer satisfaction.The store's pricing is competitive, with some customers praising the good value for money. However, others have noted that the prices can be higher than expected, particularly for certain items.In terms of innovativeness, Kel-Lac has made efforts to stay up-to-date with the latest trends and technologies. The business has implemented online ordering and curbside pickup options, making it easier for customers to shop from home. However, some customers have reported issues with the online ordering process, such as incorrect items or delayed shipping.One major issue that has been reported by several customers is the problem with shipping and receiving incorrect orders. This has led to frustration and disappointment for some customers, who have had to go through the process of returning or exchanging items.Overall, Kel-Lac Uniforms is a solid choice for customers looking for a wide range of products and services. However, the business needs to work on improving its shipping and receiving process to avoid further issues with incorrect orders.