San Antonio
Kellum Pediatric Clinic
8.46
8.46
Overview
Home | Make Appointment Call (210) 674-0257 Whether you are an individual or a parent in San Antonio, it is essential to have a doctor on whom you can rely.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This pediatric clinic seems to have its strengths and weaknesses. The staff is friendly and welcoming, especially Amy, who has received praise from several parents for her excellent customer service. However, some parents have experienced long wait times, rudeness from certain staff members, and issues with scheduling appointments.The clinic's cleanliness and amenities are not a major concern, with a wheelchair-accessible restroom and parking lot. However, the pediatrician has been criticized for being unprofessional and dismissive of patients' concerns.Pricing seems to be a strength, with many parents praising the clinic for being affordable and reasonable. However, there have been some issues with billing and insurance claims.In terms of innovativeness, the clinic appears to be somewhat lacking, with some parents expressing frustration with the clinic's outdated systems and lack of transparency.Overall, this clinic seems to be a mixed bag, with some parents having positive experiences and others having negative ones. It's essential to weigh the pros and cons before making a decision about whether to bring your child here.Some parents have appreciated the clinic's willingness to accommodate their schedules and provide flexible appointment times. However, others have experienced long wait times and frustration with the scheduling process.One of the major issues at this clinic is the behavior of some of the staff members. Several parents have reported being treated rudely or dismissively by certain staff members, which can be a significant concern for parents seeking medical care for their children.Despite some issues, the pediatrician has been praised by some parents for being knowledgeable and compassionate. However, others have expressed concerns about the pediatrician's ability to listen to and address their concerns.The clinic's overall atmosphere and ambiance seem to be a concern for some parents. While some have praised the clinic's cleanliness and amenities, others have experienced a chaotic and disorganized environment.It's worth noting that some parents have reported difficulty in getting their questions answered or concerns addressed by the clinic's staff. This can be frustrating and may impact the parent's overall satisfaction with the clinic.In some cases, parents have reported being left waiting for extended periods of time without being updated on the status of their child's appointment or treatment. This can be stressful and may impact the parent's perception of the clinic's quality of care.Despite some challenges, the clinic's commitment to providing quality care to its patients is clear. However, it's essential for parents to be aware of the potential issues and to have realistic expectations when bringing their child to this clinic.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Medical clinic
Hospitals
Contact business
1