San Antonio
Kendra Scott
13.78
13.78
Overview
Branch of the designer's jewelry boutique known for customizable jewelry in a range of colors.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
In-store pickup
In-store shopping
Photos & videos
Submit a review
Overall
Innovativeness
Quality
Pricing
Submit a review
This location offers a variety of products, including jewelry and clothing, which is a plus for customers who want to shop in one place. The store is located in a busy area, making it easily accessible for people living in San Antonio. The staff is generally friendly and helpful, with some employees standing out for their excellent customer service. Many customers have praised the staff for being kind, attentive, and knowledgeable about the products. Some employees have even gone above and beyond to make customers feel special, such as Soraya, who gifted a customer a pair of earrings to match their baby's nursery theme.However, some customers have experienced issues with the staff, including rudeness and unprofessionalism. A few customers have reported being ignored or made to feel unwelcome, which is unacceptable. Additionally, some customers have expressed disappointment with the selection of products, feeling that the store is more focused on aesthetics than the actual items.The store's return policy has also been a point of contention for some customers. Some have reported being told that they cannot return items, even if they are defective, or that they must purchase a new item to receive a store credit. This can be frustrating for customers who want to return or exchange an item.Despite these issues, the store's pricing is generally considered to be reasonable, with some customers praising the value for the quality of the products. The store's innovativeness is also a strength, with some customers appreciating the unique and trendy designs.Overall, this location has its strengths and weaknesses. While the staff is generally friendly and helpful, some customers have experienced issues with rudeness and unprofessionalism. The store's return policy and product selection have also been points of contention. However, the store's pricing and innovativeness are strengths that set it apart from other retailers.As with any store, there are some areas for improvement. The store could benefit from more training for its staff on customer service and communication. Additionally, the store's return policy could be clarified and made more customer-friendly. By addressing these issues, the store can provide a better experience for its customers and build a loyal customer base.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Jewelry designer
Jewelry store
Fashion accessories store
Clothing Stores
Jewelry Stores
Contact business
1