San Antonio
Kirby Quality Cleaners
6.55
6.55
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Overall
Quality
Pricing
Innovativeness
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The reviewed location is a dry cleaning service at Building 4911, Old Seguin Rd Road, San Antonio City. It's owned by Kirby Quality Cleaners. The service is located in a suitable area, with a wheelchair-accessible parking lot and entrance. They accept various payment methods, including credit cards, NFC mobile payments, and debit cards. The business operates with regular working hours from Monday to Friday, 08:00 to 18:00, and Saturday, 09:00 to 14:00.The dry cleaning service has received mostly positive reviews. Many customers have praised the friendly staff, including Maria and Sylvia, who are always willing to help and provide excellent customer service. The staff has been able to accommodate last-minute requests and emergencies, such as cleaning a uniform for a ROTC ceremony. They have also received compliments for their work, including a 5-star review from a customer who had a uniform cleaned and pressed for a 9/11 ceremony at school.However, there have been some negative reviews. One customer complained about losing a new suit that was left with the cleaners for almost two months. They refused to fully reimburse the customer for the suit and the tailoring that had been done prior to delivery. Another customer had an issue with a shirt being destroyed by one of the machines, and a third customer complained about the prices being too high.The business has been operating for many years and has received high ratings from customers. However, the quality of the service has been inconsistent, with some customers receiving poor service and others being satisfied with the results.The pricing of the service is reasonable, with some customers feeling that it is competitive with other dry cleaners in the area. However, some customers have complained about the prices being too high, especially for simple dry cleaning tasks.The innovativeness of the service is high, with the business being willing to accommodate last-minute requests and emergencies. They have also received compliments for their work, including a 5-star review from a customer who had a uniform cleaned and pressed for a 9/11 ceremony at school.Overall, the reviewed location is a decent dry cleaning service with some areas for improvement. The staff is friendly and willing to help, but the quality of the service can be inconsistent. The pricing is reasonable, and the business is willing to accommodate last-minute requests and emergencies. However, the business needs to work on addressing the negative reviews and improving the consistency of the service.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Home & Daily Service
Cleaning Service
Dry cleaner
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