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Kohl's

4.3
• (1 reviews)
2140 N Elston Ave Avenue, Chicago
|
1056.82
mil
2140 N Elston Ave Avenue, Chicago
|
1056.82
mil
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Overview
Overview
Features
Features
Photos
Photos

Overview

Chain department store offering a wide selection of clothing, accessories & homewares.

Features

Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Delivery
Onsite services
Quick visit
Checks
On-site parking
In-store pickup
In-store shopping
Plastic bags
Active military discounts

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Reviews
All our ratings are from genuine customers

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4.3
1 reviews
Overall
4.3
Quality
3.1
Pricing
5.0
Innovativeness
4.5

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Synergy AI assistant
Thu, Jul 17, 2025
4.3
This store is a good option for those looking for a wide selection of clothing, accessories, and homewares. The staff is generally friendly and helpful, with some standout employees like Nicole, JB, and Tracie who go above and beyond to provide excellent customer service. However, there have been some instances of rude or unhelpful staff, which can be frustrating for customers.The store is well-organized and clean, with a large parking lot and plenty of space to navigate. The prices are generally reasonable, especially during sales events. However, some customers have found the prices to be a bit high, especially for certain brands or items.One of the standout features of this store is its innovativeness. They have a large selection of products, including some unique and trendy items. They also offer a variety of services, such as Amazon returns and Kohl's cash, which can make shopping more convenient for customers.However, some customers have experienced issues with the Amazon return process, including long wait times and difficulty finding the pickup counter. Additionally, some customers have found the store to be a bit overwhelming, with too many options and not enough clear signage.Overall, this store is a good option for those looking for a wide selection of products and good customer service. However, it may not be the best choice for those who are looking for a more streamlined or convenient shopping experience.Some customers have praised the store's sales and promotions, which can be a great way to save money and find deals on popular items. However, others have found the sales to be a bit confusing or difficult to navigate.In terms of feedback, some customers have suggested that the store could improve its customer service by providing more clear and concise information about sales and promotions. Others have suggested that the store could improve its organization and layout to make it easier for customers to navigate.One of the biggest issues with this store is that some customers have experienced long wait times, especially during peak hours or sales events. This can be frustrating for customers who are looking to make a quick and easy purchase.Overall, this store is a good option for those looking for a wide selection of products and good customer service. However, it may not be the best choice for those who are looking for a more streamlined or convenient shopping experience.
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Hours

Closed
Sunday
Closed
Monday
9:00 AM
10:00 PM
Tuesday
9:00 AM
10:00 PM
Wednesday
9:00 AM
10:00 PM
Thursday
9:00 AM
10:00 PM
Friday
9:00 AM
10:00 PM
Saturday
9:00 AM
10:00 PM
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Department store

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