San Antonio
Kraft Professional Cleaners
1.63
1.63
Overview
Kraft Cleaners offers free pick and delivery for your dry cleaning needs. Serving San Antonio and the surrounding areas since 1947. Alterations and leather.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
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Pricing
Overall
Quality
Innovativeness
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The overall experience at Kraft Cleaners is good, with a rating of 4.4 out of 5. The quality of their work is 3.5, indicating that while they may not always meet expectations, they are generally reliable. Pricing is one of their strengths, with a rating of 4.9, suggesting that customers find their prices reasonable. Innovativeness is also a notable aspect, with a rating of 4.5, indicating that they are open to new ideas and technologies.However, one issue stands out: the inconsistent quality of their work. Several customers have reported receiving items that were not thoroughly cleaned or were damaged during the cleaning process. This is a concern, as it can be frustrating and costly for customers who have to re-clean or repair their items.Despite this issue, Kraft Cleaners has many strengths. They have a wide range of services, including same-day dry cleaning, leather cleaning, and garment preservation. They also offer convenient payment options, including credit cards and NFC mobile payments. The staff is generally friendly and professional, with many customers praising their excellent customer service.One notable aspect of Kraft Cleaners is their commitment to quality. They have a team of experienced cleaners who take pride in their work, and they use state-of-the-art equipment to ensure that their customers receive the best possible service. They also offer a satisfaction guarantee, which is reassuring for customers who may be unsure about their cleaning needs.Overall, Kraft Cleaners is a good choice for customers who need dry cleaning and laundry services. While they may not always meet expectations, they are generally reliable and offer a wide range of services at competitive prices. However, customers should be aware of the potential for inconsistent quality and take steps to ensure that their items are properly cleaned and cared for.The issue of inconsistent quality is a concern that needs to be addressed. While it's not a major issue, it's something that customers should be aware of when choosing a dry cleaner. To improve their quality, Kraft Cleaners could consider implementing quality control measures, such as regular training for their staff and regular inspections of their equipment. They could also consider offering a more detailed guarantee, such as a specific timeframe for resolving quality issues. By addressing this issue, Kraft Cleaners can improve their overall quality and provide a better experience for their customers.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Home & Daily Service
Cleaning Service
Laundries
Laundry
Dry cleaner
Leather cleaning service
Laundry service
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