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Krispy Kreme

4.0

• (1 reviews)

105 8815 Potranco Rd Road, San Antonio

10.07

mil

105 8815 Potranco Rd Road, San Antonio

10.07

mil

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Direction

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Website

Overview

Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.

Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Dine-in

Great coffee

Solo dining

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Coffee

Dessert

Restroom

Wi-Fi

Family-friendly

LGBTQ+ friendly

Free parking lot

LGBTQ+ friendly

Delivery

Free street parking

Casual

Quick visit

Breakfast

Drive-through

In-store pickup

No-contact delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Quality

3.1

Pricing

5.0

Overall

4.0

Innovativeness

4.5

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

4.0

This Krispy Kreme location has had a mixed experience for customers. Some people have had great experiences, mentioning friendly staff, great service, and fresh donuts. However, others have had disappointing experiences, citing issues with the quality of the donuts, lack of fresh donuts, and poor customer service. Some customers have even reported being told that the store was out of certain items, despite having a sign that advertised those items. This location seems to have some inconsistencies in its offerings and service. One of the major issues is the quality of the donuts, with some customers receiving stale or old donuts. This is a major concern, as Krispy Kreme is known for its fresh donuts. Another issue is the customer service, with some customers reporting being treated rudely or being given the runaround when trying to get their issues resolved. The location also seems to have some issues with staffing, with some customers reporting long wait times or being told that the store was short-staffed. On the other hand, some customers have reported great service and friendly staff, which is a positive note. The pricing seems to be consistent with other Krispy Kreme locations, with customers reporting that the prices are reasonable. The location also seems to have some innovative offerings, such as specialty donuts and promotions, which is a plus. Overall, this location seems to have some work to do in terms of consistency and customer service, but it has some positive aspects as well.