San Antonio
KRW Lawyers
13.48
13.48
Overview
The, personal, injury, lawyers, at, Ketterman, Rowland, &, Westlund, can, help, you, with, a, variety, of, cases., Contact, us, today, for, a, free, consultation.
Features
Restroom
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible seating
Online appointments
Free parking lot
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Overall
Quality
Innovativeness
Pricing
Submit a review
The location is situated in a convenient spot with free parking available, making it easily accessible for visitors. The staff is welcoming and helpful, with some employees, like Brittany and Genevieve, going above and beyond to ensure clients feel at ease and informed throughout the process. The lawyers, including Nicholas Morales and Joshua Hatley, are professional, knowledgeable, and dedicated to providing excellent service. While there have been some instances of poor communication, most clients report being kept up-to-date on the progress of their cases and receiving regular updates from their assigned paralegals. The office seems to have a good system in place for handling clients' questions and concerns, with some staff members, like Genevieve, being particularly responsive and helpful. However, one client experienced a delay in communication and a lack of updates on their case, which caused significant stress and frustration. Overall, the location appears to have a strong team in place, but there is room for improvement in terms of consistency in communication and follow-through. The office seems to be doing a good job of helping clients navigate the legal process, but there is one client who expressed significant dissatisfaction with their experience, stating that they were "played with" and that the case was "a waste of time." This raises some concerns about the level of care and attention certain clients may receive.
Own this business?
Hours
Open Now
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Legal Service
Personal injury attorney
Accident Attorneys
Attorneys
Personal, injury, attorney
Contact business
1