San Antonio
Krystal Limousine Service
6.97
6.97
Features
Wheelchair accessible parking lot
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The Krystal Limousine Service, located at Building 7310, Blanco Rd Road, Suite 210, San Antonio City, is a car rental business with a rating of 3.4 out of 5. Their phone number is +12104903600, and their website is http://krystallimousine.com/. They offer a variety of features, including wheelchair accessible parking lot, and are associated with the Krystal Limousine Service.The business has a fairly long working hour, from 8 am to 10 pm on weekdays and 8 am to 8 pm on weekends. However, some customers have reported issues with their services, including one incident where a limousine cut off another vehicle, causing it to swerve onto the median.One of the major concerns of customers is the quality of the vehicles. Several customers have reported that the limousines they rented were not clean, had dirty windows, and were not well-maintained. Some customers have also reported issues with the drivers, including one customer who reported that the driver showed up late and did not provide adequate air-conditioning.On the other hand, some customers have reported positive experiences with the business. Several customers have praised the drivers for being friendly and professional, and have reported that the vehicles were clean and well-maintained. Some customers have also reported that the business provided excellent customer service, including one customer who reported that the owner, Sylvia, was very helpful and responsive.The pricing of the business seems to be reasonable, with customers reporting that the rates were competitive with other limousine services. However, some customers have reported issues with hidden fees, including one customer who reported that they were charged an additional $140 without prior notification.Overall, the Krystal Limousine Service has both positive and negative reviews, with some customers reporting excellent experiences and others reporting issues with the quality of the vehicles and the drivers. However, the business seems to be making an effort to improve its services, with some customers reporting that the vehicles were clean and well-maintained.One of the major issues that the business needs to address is the quality of its vehicles. Several customers have reported that the limousines they rented were not clean and were not well-maintained. This is a major concern for customers who are paying a premium for a luxury service.In addition, the business needs to improve its communication with customers. Several customers have reported issues with getting in touch with the business, including one customer who reported that it was impossible to get ahold of the owner or manager. This can lead to frustration and disappointment for customers who are expecting a high level of service.Overall, the Krystal Limousine Service has potential, but it needs to improve its quality and communication with customers in order to provide a consistently high level of service.
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Categories
Travel & Recreation
Limousine service
Car Rental
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