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La Palapa K-Tracha

3.9

• (1 reviews)

1359 Kirk Pl Place, San Antonio

3.73

mil

1359 Kirk Pl Place, San Antonio

3.73

mil

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Direction

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Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Dine-in

Dinner

Solo dining

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible seating

Coffee

Small plates

Dinner

Dessert

Restroom

Cozy

Trendy

Groups

Tourists

Accepts reservations

Free parking lot

Parking

Lunch

Comfort food

Lunch

Free street parking

Kids' menu

Quick bite

Casual

Good for kids

Breakfast

Drive-through

Breakfast

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Pricing

4.5

Innovativeness

4.3

Overall

3.9

Quality

3.7

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Synergy AI assistant

Wed, Jul 16, 2025

3.9

The business has an average rating that indicates a good experience for most customers. Quality of food seems to be an area of improvement, with some customers experiencing inconsistent quality. Pricing is reasonable, and the business has shown some innovativeness in its offerings. However, there are some issues with customer service that need to be addressed. Several customers have reported poor service, including long wait times, unfriendly staff, and a lack of attention to customer needs. Some customers have also reported issues with the cleanliness of the restaurant, with some tables and floors being left dirty. One customer mentioned that the service was "pesimo" (very bad), and another customer reported that the food was "cruda" (raw) and "muy mal" (very bad). Despite these issues, the business has a loyal customer base and some customers have reported excellent service and delicious food. It seems that the business needs to work on providing consistent service and ensuring that all customers have a positive experience. One potential solution could be to provide additional training to staff on customer service and to implement new procedures for managing customer orders and complaints. Additionally, the business could consider implementing a system for tracking customer feedback and complaints to help identify and address issues quickly.