San Antonio
La Petite Academy on Eckhert Road
8.78
8.78
Overview
La Petite Academy educational daycare centers offer early education child care programs. Find a school near you & schedule an online or in-person tour!
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Pricing
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Quality
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The business location is a mix of positive and negative experiences. The location is accessible for people with disabilities, with a wheelchair-accessible parking lot and entrance. The staff is also reported to be caring and attentive, with some teachers being praised for their dedication and passion for teaching. The facility also seems to be well-maintained, with some reviewers mentioning that they can watch their children on video and receive updates about their activities.However, there are also several issues that have been reported. Some reviewers have mentioned that the staff can be rude and unresponsive, with one reviewer citing an incident where the director told them to "come back in 30 minutes" when they arrived for a tour. Others have reported that the facility can be unorganized and lacking in communication, with one reviewer mentioning that they were given the wrong toddler on pickup several times.There have also been reports of neglect and abuse by other children, with one reviewer stating that their child was bitten by another child while the staff did not intervene. This reviewer also reported that the staff seemed more concerned with the well-being of the child who bit than with the child who was bitten.Additionally, some reviewers have reported that the facility has a high turnover rate, with new staff members being hired frequently. This can be unsettling for parents who are looking for a stable and consistent environment for their children.Overall, the location seems to have a lot of potential, but there are some significant issues that need to be addressed. With some improvements in communication, staff training, and facilities management, this location could be a great option for families in the area.One major concern that stands out is the issue with Wanda, the director, who has been mentioned in several reviews as being rude, unresponsive, and unprofessional. Her behavior has been described as "dry, harsh, and negative," and has caused several parents to leave the facility. It's essential that the management takes steps to address this issue and provide a more welcoming and supportive environment for parents and children.It's also worth noting that the location has a 3.0 rating on third-party review sites, which is slightly lower than the rating given by reviewers who have provided feedback on the facility's website. This suggests that there may be some inconsistencies in the way that the facility is perceived by different groups of people.
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