San Antonio
La Quinta Inn By Wyndham IH-10 West San Antonio TX
4.69
4.69
Overview
Casual lodging with an outdoor pool, plus free continental breakfast, WiFi & parking.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Overall
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This hotel has a lot of potential, but unfortunately, it falls short in many areas. The location is convenient, and the price is reasonable, which are definite positives. However, the quality of the rooms and amenities is a major letdown. Many guests have reported dirty and poorly maintained rooms, broken appliances, and subpar service.The front desk staff seems to be the only redeeming quality, with some guests praising their friendliness and helpfulness. However, even this is not consistent, with some guests reporting rude and unhelpful staff.The hotel's lack of innovation and attention to detail is also apparent in the dated decor and poorly maintained facilities. The pool area is often described as "run-down" and "uninviting," and the breakfast options are limited and unappetizing.Guests have also reported issues with cleanliness, including roaches, mold, and mildew. The hotel's website pictures do not accurately reflect the actual condition of the rooms and facilities, which is misleading and disappointing.Overall, this hotel needs to step up its game in terms of quality, cleanliness, and innovation. Until then, it's hard to recommend it to anyone. Issues have been reported with cleanliness, staff friendliness, and facilities maintenance.
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