San Antonio
Labcorp
13.36
13.36
Overview
Directory of Labcorp locations. Find a local Labcorp near you for Laboratory Testing, Drug Testing, and Routine Labwork.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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The business is located at Building 19016, Stone Oak Pkwy Parkway, Suite 106, San Antonio City. It operates under the Labcorp brand, specializing in medical laboratories and blood testing services. The staff is generally friendly, efficient, and courteous, with some technicians providing excellent service, such as LeeAndra, who made drawing blood "flawless and pain free" for one customer.However, there are also reports of unprofessional staff behavior, including rudeness, lack of patience, and discriminatory treatment. Some customers felt disrespected, uncomfortable, or embarrassed during their visits. One customer reported being asked to remove her headscarf and down her hair, which made her feel discriminated against. Another customer was yelled at by a technician for not moving a chair, which caused a scene.The business has inconsistent hours of operation, and customers have reported being misled by online scheduling or closed sign on the door. Some customers had to wait extended periods or were not seen at all due to staff shortages or incompetence. The automated check-in system is also sometimes uncooperative, causing frustration for customers.Some customers praised the quick and hassle-free experience, with excellent service from specific staff members, such as Nicole, who was friendly, informative, and helpful. Others appreciated the convenient location and the facility's cleanliness. However, these positive experiences are not consistent across all customers.The business has a rating of 2.8 stars on third-party review platforms, with the majority of reviews being negative. The most common complaints include unprofessional staff behavior, inconsistent hours, and technical issues with the automated check-in system.Overall, the business has both strengths and weaknesses, with inconsistent quality of service and treatment of customers. While some staff members provide excellent service, others have poor communication skills, lack of patience, or discriminatory behavior. The business needs to address these issues to improve customer satisfaction and reputation.
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Categories
Medical Service
Medical Centers
Blood Testing
Medical Laboratories
Diagnostic center
Blood testing service
Drug testing service
Paternity testing service
Medical laboratory
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