The location is Lakeview Appliance Service San Antonio, an appliance repair business with a mixed reputation. The business has a rating of 2.6 out of 5 stars from third-party reviews, with most reviews being 1-star. Clients have reported several issues, including poor responsiveness, unprofessional behavior, and poor quality of service.One of the main concerns is the business's inconsistent policy on service areas, with some clients being told they are outside the area despite being listed as included. This has led to frustration and disappointment for several customers. Additionally, some technicians have been reported to be rude and unprofessional, which is a major red flag for any business.Another issue is the business's pricing, with some clients being charged double for diagnostic services. This is not only a financial burden but also a sign of poor business practices. Furthermore, the business has been known to take weeks to show up for service calls, which is unacceptable for any repair business.On the other hand, there have been some positive reviews, including one client who praised the service repair man for being great and explaining the problem clearly. However, these positive reviews are outweighed by the negative ones.Overall, the business has a long way to go to improve its reputation and provide quality service to its clients. Until then, potential customers should exercise caution and consider other options. The inconsistent policy on service areas, poor responsiveness, and unprofessional behavior are major concerns that need to be addressed.