This attorney's office has received mostly positive reviews from clients. The majority of reviewers praised the office's professionalism, quality of service, and compassion. They appreciated the office's willingness to work with them and provide personalized attention. The staff, particularly Susan Taylor and Melissa Luna, were highlighted for their kindness, patience, and efficiency.However, there were a few negative reviews that raised concerns about the office's responsiveness and communication. One reviewer mentioned that they had difficulty getting in touch with the office and felt ignored. Another reviewer reported a frustrating experience with the office's email system, which they claimed was inadequate for large attachments.Overall, the office seems to excel in providing quality services and personalized attention, but may need to improve its communication and responsiveness to clients. The office's commitment to helping clients navigate difficult financial situations is evident in the many positive reviews.