This business has received excellent reviews from customers, with many praising the knowledgeable and professional staff, particularly Mr. Leal. They are known for their honest and quality work, with many customers returning to them for repeat business. Prices are also considered fair and reasonable. However, there have been some issues with communication and follow-up, as mentioned in a few reviews. Additionally, some customers have experienced delays in getting their items repaired, which may be due to the high volume of work. Overall, this business seems to be a reliable and trustworthy option for watch and clock repairs. Despite a few issues, the positive reviews far outweigh the negative ones. One issue that stands out is the need for better communication and follow-up with customers, as some have experienced frustration with the repair process.