San Antonio
Legacy Flats
13.70
13.70
Overview
Come to a home you deserve located in San Antonio, TX. Legacy Flats has everything you need . Call (210) 858-1388 today!
Features
Fitness center
On-site parking
Swimming pool
Wheelchair accessible entrance
Dog park
Wheelchair accessible parking lot
Onsite services
Dogs allowed
Pets welcome
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Quality
Innovativeness
Overall
Pricing
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The business location is located in a convenient area with amenities like a swimming pool, fitness center, and dog park. However, the management and staff have received numerous complaints about the quality of service, communication, and maintenance issues. Many residents have reported problems with their apartments, such as pests, leaks, and broken appliances, which have not been promptly addressed by the maintenance team.Some residents have also expressed frustration with the office staff, citing rudeness, unresponsiveness, and a lack of follow-through on promised repairs. Additionally, the towing policy has been a major issue, with many residents complaining about their cars being towed without notice or reason.Despite some positive reviews about the location and amenities, the overall experience at this business location has been marred by these issues. The high rating for pricing is likely due to the fact that many residents feel they are paying a premium for subpar service and conditions.Residents have reported feeling disrespected and frustrated with the management and staff, and some have even threatened to move out or write negative reviews. The business location's reputation is suffering as a result of these issues, and it is clear that significant changes need to be made to improve the quality of service and living conditions for residents. One major issue is that the business is not taking resident's complaints seriously, and is not providing adequate support or follow-through on promised repairs. This lack of accountability and responsiveness is creating a toxic environment for residents and is likely to drive away business. Furthermore, the business's communication with residents is often unclear or non-existent, leading to misunderstandings and frustration. This lack of transparency and communication is a major issue that needs to be addressed in order to improve the overall experience for residents. Overall, while the business location has some positive aspects, the numerous complaints and issues with quality, communication, and management make it a less-than-ideal choice for residents.
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Categories
Real Estate
Apartment rental agency
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