San Antonio
Legend A V
6.81
6.81
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Small business
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Quality
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This business location has a strong overall reputation, with a high rating from multiple customers. However, there are some issues that need to be addressed. Firstly, the quality of service can be inconsistent, with some customers experiencing subpar work. Secondly, there is a notable issue with the way the business handles customer service, with some customers feeling that the owner is more interested in opening a restaurant than in providing quality work. The business has a showroom, but it seems to be closed. The owner has moved the business to a new location, but some customers have had issues with the transition. On the positive side, the business is known for its professionalism, politeness, and promptness. The owner, Mark, is knowledgeable and experienced, and is willing to go above and beyond to ensure customer satisfaction. He has a good understanding of room acoustics and is able to provide valuable insights to customers. In terms of pricing, the business seems to be very competitive, with some customers feeling that the prices are unbeatable. However, there is a concern that the business may be taking on too many projects at once, which can lead to delays and inconsistent quality. Overall, this business has a lot of potential, but needs to work on improving its quality of service and customer service. With some tweaks to its operations, it could be a top-rated business in its industry.
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Categories
Shopping
Electronics Stores
Home & Daily Service
Electronics repair
Electronics store
Home audio store
Audio visual equipment supplier
Audio visual consultant
Home theater store
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