Legend Oaks Healthcare and Rehabilitation - New Braunfels

4.3

• (1 reviews)

2468 FM1101 Street, New Braunfels

32.98

mil

2468 FM1101 Street, New Braunfels

32.98

mil

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Direction

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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4.3

1 reviews

Overall

4.3

Pricing

4.0

Quality

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The location has received mostly positive reviews from visitors and patients. One major issue that stands out is the staff's inattentiveness and negligence towards patients, which led to severe consequences in some cases. One reviewer mentioned that their family member was left in a wheelchair for hours with their legs down, causing severe swelling and pain. Another reviewer had to fight the staff to get their medication on time. These issues are unacceptable and highlight the need for better training and oversight of the staff.On the other hand, many reviewers praised the facility's cleanliness, professionalism, and kindness of the staff. Some reviewers appreciated the extra services provided, such as pedicures and hair appointments, which made them feel pampered and cared for. The facility's accessibility features, such as wheelchair-accessible parking and entrance, are also commendable.However, the facility's pricing appears to be a concern for some reviewers. One reviewer mentioned that they were overcharged for their services, and another reviewer mentioned that the office staff were unresponsive to their concerns.Overall, while the facility has its strengths, the staff's inattentiveness and negligence are significant concerns that need to be addressed.