This business has a bit of a rough reputation, which starts with some issues with installation. The level of the gates wasn't checked properly, and there are problems with the photoeyes. It's not uncommon to see multiple faults per week. Additionally, the salesperson, Richard Teran, seems to lack product knowledge and has been dismissive of customers' concerns. In fact, it's claimed that he created a way to slither out of the installation guarantee, which is not what customers want to hear. Overall, the experience here leaves much to be desired.