This location is a law firm with a variety of services offered, including mediation. The building is easily accessible with on-site parking, a free parking lot, and a wheelchair-accessible entrance, restroom, and parking lot. The staff is available for online appointments and provides onsite services. The working hours are Monday through Friday from 9:00 AM to 5:30 PM, with no weekend hours.The majority of clients have reported a positive experience with the staff, particularly Navile Ponton, who has been praised for her thoroughness, attention to detail, and excellent communication skills. However, there have been some issues with communication and follow-up from the firm, with some clients reporting difficulty in getting updates on their cases.One major issue that has been reported by several clients is the dishonesty and unprofessional behavior of the owner, Bill Little. He has been accused of lying to clients, overcharging them, and failing to meet deadlines. He has also been accused of filing fraudulent documents and swindling clients out of their property.It's worth noting that the firm has a 5-star rating on several reviews, with clients praising the staff's professionalism, knowledge, and responsiveness. However, the negative reviews and accusations of dishonesty and unprofessional behavior are a significant concern.To address these issues, the firm could consider improving their communication and follow-up procedures to ensure that clients receive timely and accurate updates on their cases. They could also consider implementing measures to prevent dishonesty and unprofessional behavior from occurring in the future.Ultimately, the decision to work with this firm will depend on individual preferences and priorities. While some clients have had positive experiences, others have reported significant issues that may be a concern for potential clients.