This urgent care location has received positive reviews from patients and their families. The staff is described as friendly, kind, and knowledgeable, with some patients noting that they were seen quickly and received thorough care. However, there are also some negative reviews that mention long wait times, inadequate care, and unprofessional behavior from some staff members. Some patients have reported feeling rushed or dismissive, while others have had to wait for extended periods of time before being seen. There is also a concern about inconsistent care, with some patients being misdiagnosed or not receiving proper treatment. Despite these issues, the location has a generally positive reputation and is a convenient option for those in need of urgent care. In terms of the location's overall experience, the average rating is 4.5 out of 5 stars. The quality of care is rated 4.1 out of 5, indicating that while some patients have had negative experiences, the majority have received good care. The pricing is rated 4.3 out of 5, suggesting that patients feel that the cost is reasonable, but not always clear or transparent. The innovativeness of the location is rated 4.4 out of 5, indicating that patients appreciate the location's use of technology and efficient processes. One issue that stands out is the need for better communication and transparency regarding billing and financial matters. Some patients have reported receiving unexpected bills or having difficulty resolving billing issues, which can be frustrating and stressful. It's essential for the location to address these concerns and improve its communication with patients to build trust and ensure a positive experience.