This dealership has received a mix of positive and negative reviews. Some customers have reported having a great experience with friendly and helpful staff, while others have complained about poor communication, delayed services, and additional fees.Some common issues mentioned by customers include:* Long wait times for service and maintenance* Poor communication from staff, including failure to return calls or follow up on appointments* Additional fees and charges not disclosed upfront* Damage to vehicles during service or maintenance* Salespeople being pushy or dishonest* Difficulty getting issues resolved or addressedOn the other hand, some customers have reported having a positive experience with the dealership, including:* Friendly and helpful staff, including salespeople and service advisors* Quick and efficient service and maintenance* Competitive pricing and financing options* A wide selection of new and used vehiclesOverall, it seems that the dealership has room for improvement in terms of communication, customer service, and transparency. However, some customers have had positive experiences and may recommend the dealership to others.It's worth noting that the dealership's rating of 3.6 out of 5 stars suggests that it has some strengths, but also some weaknesses that need to be addressed. The dealership's rating is based on a combination of online reviews and ratings, and may not reflect the full range of experiences that customers have had.It's also worth noting that the dealership has responded to some of the negative reviews, apologizing for the issues and offering to make things right. This suggests that the dealership is committed to improving customer satisfaction and addressing concerns.