This tattoo and piercing salon has received positive reviews from many customers. Most people praise the artists, saying they are gentle, professional, and create high-quality work. The atmosphere of the shop is also appreciated, with many customers mentioning that it's clean, comfortable, and welcoming. Some customers have also mentioned that the prices are reasonable, especially considering the quality of the work. However, there have been some issues with communication and scheduling, with a few customers experiencing long wait times or being told that they couldn't get an appointment on short notice. It's worth noting that the owners have responded to these negative reviews, explaining that they were busy with walk-ins or had a sudden emergency, and offered to reschedule appointments or provide refunds. Overall, this salon seems to be a good option for those looking for a reliable and skilled tattoo artist, but it's a good idea to be aware of the potential for delays and communicate clearly with the staff.