This location is quite reliable and generally provides good quality materials for its customers. However, there might be a slight concern about the accessibility and wait time for some customers, as some reviews mentioned long wait times. Despite this, the staff is often praised for being knowledgeable and helpful, especially employees like Steven Martinez, George Paiz, and Eric Haynes. They seem to go above and beyond to ensure that customers get what they need in a timely manner. One issue that stands out is the slow response time to customer inquiries, particularly in regards to tracking information and refunds. This can be frustrating for customers who need quick solutions. Overall, Lonestar Electric Supply seems to be a good choice for customers who value expert advice and prompt service.