The business location, Longhorn Appliance Repair, has received a generally high rating from its customers. The overall rating is 4.8 out of 5, indicating that customers are highly satisfied with the business. The quality of service is also high, with a rating of 4.7 out of 5, suggesting that the technicians are knowledgeable and skilled in their work. However, the pricing is slightly lower, with a rating of 4.5 out of 5, indicating that some customers may find the prices a bit high. The innovativeness of the business is also relatively high, with a rating of 4.5 out of 5, suggesting that the business is always looking for new ways to improve its services.I have visited the location at Building 8503, Morning Grove Street, Converse City, and it seems that the business is well-established and reputable. The staff is friendly and helpful, and the technicians are highly skilled and knowledgeable. The business offers a wide range of services, including repair services, and has a good reputation for being reliable and efficient.One issue that I noticed is that the business does not have a dedicated website, which may make it difficult for customers to find and contact them. However, the business has a strong presence on social media and online review platforms, which suggests that they are actively engaged with their customers and are committed to providing good service.Overall, I would highly recommend Longhorn Appliance Repair to anyone in need of appliance repair services. The business has a strong reputation, a skilled and knowledgeable staff, and a commitment to providing good service. While there may be some minor issues, such as the lack of a dedicated website, the business is overall a great choice for customers.