This location has received a mixed review from customers. On the one hand, some customers have praised the staff for being knowledgeable, friendly, and helpful. They have also appreciated the variety of jewelry options available. However, several customers have reported issues with customer service, including rude staff, false advertising, and a lack of transparency about policies and prices.Some customers have also reported issues with the quality of the jewelry, including earrings falling out or turning their fingers green. There have been concerns about the safety of the piercing process, with one customer reporting a serious injury.On the other hand, the location has received praise for its convenient location and accessible parking. The store is also wheelchair accessible, which is a plus.Overall, it seems that this location has some work to do in terms of improving customer service and ensuring the quality of their products. However, with some improvements, it could be a great destination for customers looking for unique jewelry and piercing options.One major issue that has been consistently reported by customers is the lack of transparency and honesty from the staff. Several customers have reported being misinformed or misled about policies and prices, which has led to frustration and disappointment. This issue needs to be addressed in order to improve customer satisfaction and trust.Additionally, the store's policies and procedures need to be more clearly communicated to customers. This includes clearly labeling sale items, making it clear which products are non-returnable, and ensuring that customers are informed about the piercing process and aftercare.With some improvements in these areas, this location could become a go-to destination for customers looking for unique jewelry and piercing options.