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Lowe's Home Improvement

4.1

• (1 reviews)

11333 Bandera Rd Road, San Antonio

13.34

mil

11333 Bandera Rd Road, San Antonio

13.34

mil

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Overview

Home improvement chain for appliances & gardening supplies, plus tools & hardware.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Free parking lot

Delivery

Onsite services

Quick visit

Checks

In-store pickup

In-store shopping

Assembly service

Batteries

Electronics

Light bulbs

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Pricing

4.8

Innovativeness

4.3

Quality

3.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.1

This location has been a home improvement hub for many customers, providing a wide range of products and services. The staff is generally friendly and helpful, with some employees standing out for their excellent customer service skills. The store is well-organized, and the variety of products is impressive, including appliances, gardening supplies, and tools.However, some customers have experienced difficulties in finding help when they need it, and the store's ability to manage its inventory and restock shelves can be inconsistent. Additionally, some employees have been reported to have poor attitudes or lack of knowledge, which can make the shopping experience frustrating.The store's pricing is generally competitive, with some customers finding good deals on certain items. However, others have found that prices can be higher than at other stores.In terms of innovativeness, the store has made efforts to improve its services, such as offering curbside pickup and online ordering. However, some customers have experienced issues with these services, and the store's ability to adapt to changing customer needs could be improved.One issue that has been consistently reported by customers is the difficulty in getting help from staff when they need it. This can be frustrating for customers who are trying to find specific products or need assistance with a purchase. The store could benefit from implementing a more efficient system for helping customers, such as assigning specific staff members to assist with customer needs.Overall, this location has the potential to be a top-notch home improvement store, but it needs to work on addressing some of the issues that customers have reported. With a focus on improving customer service and streamlining its operations, this store could become a go-to destination for customers in the area.