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Lowe's Home Improvement

3.9

• (1 reviews)

1200 TX-1604 Loop Street, San Antonio

12.59

mil

1200 TX-1604 Loop Street, San Antonio

12.59

mil

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Website

Overview

Home improvement chain for appliances & gardening supplies, plus tools & hardware.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

In-store pickup

In-store shopping

Assembly service

Batteries

Electronics

Light bulbs

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Quality

3.3

Innovativeness

4.1

Overall

3.9

Pricing

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

3.9

The business location has a mix of positive and negative reviews. The overall rating is 3.9 out of 5, indicating a decent level of customer satisfaction. The quality of the products and services seems to be a concern, with an average rating of 3.3 out of 5. However, the pricing is a strong point, with an average rating of 4.2 out of 5. The innovativeness of the business is also notable, with an average rating of 4.1 out of 5.The business has a wide range of products and services, including home improvement items, appliances, and tools. The staff is generally helpful and knowledgeable, but some customers have experienced poor customer service. The store is clean and well-organized, but some areas can be crowded and hard to navigate.Some customers have praised the business for its helpful employees, wide selection of products, and convenient services such as online ordering and in-store pickup. Others have criticized the business for its high prices, limited availability of certain items, and poor customer service.One major issue that has been raised by several customers is the inconsistent quality of the products and services. Some customers have received defective or damaged items, while others have experienced poor customer service from staff members.Overall, the business location has a decent reputation, but there is room for improvement in terms of quality and customer service. With some adjustments to its products and services, the business could potentially improve its ratings and become a more attractive option for customers.It's worth noting that the business has a wide range of services, including appliance repair, electronics, and building materials. The business also has a loyalty program and offers discounts for military personnel and students.The store's location is convenient, with a large parking lot and easy access to major roads. However, some customers have reported difficulty finding certain items or navigating the store's layout.The business has a strong online presence, with a user-friendly website and mobile app. Customers can easily order products online and have them delivered or picked up in-store. The business also offers online ordering and in-store pickup, making it easy for customers to get what they need quickly and conveniently.Overall, the business location has a lot to offer, but it needs to work on improving its quality and customer service to become a top choice for customers.