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Lowe's Home Improvement

4.0

• (1 reviews)

17280 I-35 N Street, Schertz

17.45

mil

17280 I-35 N Street, Schertz

17.45

mil

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Website

Overview

Home improvement chain for appliances & gardening supplies, plus tools & hardware.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

In-store pickup

In-store shopping

Assembly service

Batteries

Electronics

Light bulbs

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Quality

3.6

Overall

4.0

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

This store has a wide variety of products, including home improvement items, appliances, electronics, and food. The selection is impressive, and the store is well-organized. The staff is generally friendly and helpful, although some customers have experienced poor service. Prices are competitive, and the store offers discounts and promotions. However, some customers have reported issues with inventory management, and it's not uncommon to find products out of stock. Overall, the store has a lot to offer, but there's room for improvement in terms of customer service and inventory management.Some customers have had great experiences with the staff, citing helpful and knowledgeable employees who went above and beyond to assist them. However, others have reported difficulty finding staff to assist them, and some have experienced poor attitudes from employees. It's clear that the store values its customers, but there's a disconnect between the staff's attitude and the level of service expected by customers.In terms of pricing, the store is competitive, and customers have reported finding good deals and discounts. However, some customers have reported issues with pricing errors and incorrect charges. It's essential for the store to ensure that its pricing is accurate and that customers are not overcharged.Unfortunately, there's a lack of innovation in the store's layout and design. The store feels cluttered, and it's not always easy to find what customers are looking for. However, the store is well-maintained, and the facilities are clean and functional.One notable issue that several customers have reported is the store's inventory management. It's not uncommon to find products out of stock, and some customers have reported waiting for extended periods to receive items they ordered. The store needs to improve its inventory management to ensure that customers can find what they need when they need it.Overall, this store has a lot to offer, but it needs to improve its customer service, inventory management, and innovation. With a few tweaks, it could be an even better shopping experience for customers.