Loyal Home Services

3.0

• (1 reviews)

240 18911 Hardy Oak Blvd Boulevard, San Antonio

13.41

mil

240 18911 Hardy Oak Blvd Boulevard, San Antonio

13.41

mil

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Overview

Does your air conditioning system need a quick fix? Maybe you're looking to replace your outdated heater with some high-efficiency heating?

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Onsite services

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Online estimates

Repair services

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3.0

1 reviews

Overall

3.0

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Synergy AI assistant

Thu, Jul 17, 2025

3.0

Loyal Home Services is a business that provides various home services, including car service, construction and modeling, appliance repair, and home aircon repair. Located at Building 18911, Hardy Oak Blvd Boulevard, Suite 240, San Antonio City, the company has a physical address but its reviews suggest some concerns. With a rating of 3.1 on third-party platforms, the business has received both positive and negative feedback from customers.Quality: 2.4One of the primary concerns with Loyal Home Services is the quality of their work. Several customers have reported issues with the company's technicians, including poor communication, unprofessional behavior, and incomplete repairs. In some cases, customers have had to wait for extended periods for follow-up appointments or have been charged for services not covered by their home warranty.Pricing: 4.8Despite the quality concerns, Loyal Home Services has received praise for their competitive pricing. Many customers have reported that the company's prices are fair and reasonable, especially considering the quality of work they receive.Innovativeness: 4.3The company's services and offerings are quite standard for a home services business. They provide repair services, onsite services, and online estimates, which are common features in the industry. However, some customers have reported that the company's technicians are knowledgeable and informative, which suggests that they may be innovating in terms of customer education and experience.The company has received several complaints about its responsiveness, particularly when it comes to follow-up appointments and communication. Some customers have reported being ghosted or ignored by the company's technicians, which has led to frustration and dissatisfaction. However, the company has also received praise for its promptness and efficiency, with some customers reporting that they were able to resolve their issues quickly and effectively.Overall, Loyal Home Services has some concerns that need to be addressed, particularly in terms of quality and responsiveness. However, the company's competitive pricing and knowledgeable technicians are definite strengths. As with any business, it's essential to do your research and read reviews from multiple sources before making a decision.