Lucy's Doggy Daycare and Spa is a well-liked pet care facility that offers a range of services including daycare, boarding, and grooming. The staff is generally friendly and attentive, with many clients praising their ability to provide a safe and comfortable environment for their pets. The facility itself is clean and well-maintained, with amenities such as webcams allowing owners to check in on their pets remotely. Some clients have reported issues with the online reservation portal, but overall the experience has been positive for many. While some clients have had issues with their pets returning with hair still attached after a grooming session, the staff has been apologetic and willing to work to resolve the issue. A few clients have reported being turned away due to health concerns, but this is done with the intention of prioritizing the safety of all pets. Overall, Lucy's Doggy Daycare and Spa is a good option for pet owners looking for a reliable and caring pet care facility. One area for improvement is to address the issues with the online reservation portal and to ensure that all staff members are aware of the importance of brushing out pets after a grooming session.