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Luis Torres, MD

4.2

• (1 reviews)

1802 SW Military Dr Drive, San Antonio

5.08

mil

1802 SW Military Dr Drive, San Antonio

5.08

mil

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Overview

Primary care is the first point of contact for your individual healthcare needs – for men, consider us your quarterback for life, and for women, consider us your best friend.

Features

Restroom

Wheelchair accessible restroom

Identifies as women-owned

Appointments recommended

Identifies as women-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Innovativeness

4.5

Pricing

4.9

Quality

4.4

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This business location has a pleasant atmosphere, with a well-maintained and easily accessible environment. The staff is friendly and attentive, making patients feel at ease. A notable example is Alexandra, the medical assistant, who received praise for her warm and welcoming demeanor. The doctors and staff seem to take their time to address patients' concerns and provide thorough explanations.The location is wheelchair accessible, with a convenient parking lot and entrance. The availability of restrooms is also a plus.While some patients have expressed appreciation for the staff's willingness to help, others have had negative experiences, such as long wait times and poor phone etiquette. One patient had to wait for over six minutes on the phone before being put on hold, only to be told that their appointment would be rescheduled.The doctors seem to be knowledgeable and take a personal interest in their patients' health. Dr. Luis Torres has received praise for his thoroughness and patience. However, one patient had to wait an unusually long time for an appointment, with a delay of over a month.Overall, this location appears to be a reliable choice for medical care, with some minor areas for improvement. It's worth noting that the staff seems to be willing to listen to feedback and make changes to improve the patient experience.