The location is in a convenient spot on Washington St in Hoboken, with long working hours making it easy to visit. The store is well-organized, and the staff is generally friendly and helpful. Most customers have a positive experience, with many reviewers praising the staff's professionalism and kindness. Some reviewers even mentioned that the staff went above and beyond to assist them, making them feel welcome and valued. However, a significant number of reviewers had negative experiences, citing issues with customer service, quality of products, and store policies. One major issue that stands out is the problem of rude and unhelpful staff, with multiple reviewers mentioning instances of being treated poorly by employees. It's worth noting that many of these issues seem to be related to individual employees rather than the store as a whole. Some reviewers also mentioned issues with product quality, such as seams coming undone and poor craftsmanship. Overall, while the store has its strengths, it also has some significant weaknesses that need to be addressed.