San Antonio
Luxe Nail Bar
5.61
5.61
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Alcohol
Restroom
Wi-Fi
Onsite services
Accepts walk-ins
Photos & videos
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Overall
Innovativeness
Quality
Pricing
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The business location offers a decent overall experience, with quality being a highlight due to many customers praising the work of their nail technicians, especially Chloe and Annie. However, the pricing seems to be a concern for some customers, who feel that it's not worth the cost for the services provided. The innovativeness of the location is still somewhat impressive, as they seem to be experimenting with new services and designs. Unfortunately, a significant number of customers have reported negative experiences, particularly with regards to customer service and the quality of their nails. The most noticeable issue is the high number of customers who have experienced problems with their nails, such as chipping, lifting, or being poorly done. Some customers have also reported feeling rushed or neglected during their appointments. The business could improve by addressing these issues and ensuring that all customers receive a consistent level of quality service. Overall, the location has potential, but it needs to work on consistency and customer satisfaction. The average rating of 3.8 from third-party ratings and the numerous complaints about poor customer service and nail quality suggest that the business is not living up to its full potential. The location's best features are its cleanliness, friendly staff, and good atmosphere, but these are not enough to outweigh the significant number of complaints.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Beauty & Wellness
Nail salon
Nail Salons
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