This furniture store has a mixed reputation, with some customers having a good experience and others reporting issues with delivery, communication, and customer service. While some customers praise the store's prices and selection, others express frustration with the quality of the furniture and the difficulty of getting their orders fulfilled. The owner's responses to negative reviews often seem dismissive or defensive, which may contribute to the store's negative reputation. Overall, customers should be cautious when dealing with this store and carefully read reviews and agreements before making a purchase. The store's lack of innovativeness and high price point are also concerns.