San Antonio
M & M Monogramming
8.20
8.20
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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This store offers a variety of services, including monogramming, with the ability to produce high-quality results in a short amount of time. The staff is knowledgeable and patient, which is evident from the numerous positive reviews. Many customers have praised the store for its great customer service, fast turnaround times, and affordable prices. However, some customers have reported issues with customer service, such as being too busy to help or charging incorrect prices. It's worth noting that some customers have experienced long wait times, but this may be due to the store's popularity. Overall, the store seems to be reliable and trustworthy, with a strong reputation for quality work and customer satisfaction.Some customers have reported being charged incorrect prices or having issues with customer service, which has led to a negative experience. For example, one customer was charged a significantly higher price than expected, while another customer was ignored by the staff. However, these incidents seem to be isolated and do not reflect the store's overall reputation. It's worth noting that the owner has apologized and refunded the incorrect charge in one of the cases.The store's accessibility features, such as wheelchair-accessible parking and entrance, make it easy for customers with disabilities to access the store. The store's location, near a major shopping center, also makes it convenient for customers to visit. Overall, this store is a great option for customers looking for monogramming services, with its high-quality results, fast turnaround times, and affordable prices.
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