San Antonio
Maaco Auto Body Shop & Painting
9.57
9.57
Overview
Looking for an auto body shop in New Braunfels, Texas, that offers reliable car paint and collision repair services? Find a Maaco near you!
Features
Restroom
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
Mechanic
Photos & videos
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Overall
Innovativeness
Quality
Pricing
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Maaco Auto Body Shop & Painting on Walzem Rd has a reputation for delivering high-quality car repairs and services. The shop has received numerous positive reviews from satisfied customers, praising the friendly and professional staff, prompt service, and fair prices. Many reviewers have mentioned that the team went above and beyond to ensure their vehicles were repaired to their satisfaction, with some even returning to the shop for additional work. While there have been some issues with communication and follow-up, the shop has generally demonstrated a commitment to customer satisfaction.One reviewer mentioned that they were impressed with the shop's ability to deliver high-quality work at a reasonable price, citing a specific example where they received a quote that was significantly lower than what another shop was offering. Another reviewer praised the shop's use of high-quality materials and attention to detail, stating that their vehicle looked like new after the repairs.However, some reviewers have expressed concerns about the shop's communication and follow-up. One reviewer mentioned that they had to wait several days for a call back after dropping off their vehicle, and another reviewer expressed frustration with the shop's failure to address issues with their vehicle's paint job.Despite these issues, the shop has demonstrated a commitment to customer satisfaction and has implemented measures to improve communication and follow-up. The shop's staff has been praised for their professionalism, friendliness, and willingness to go the extra mile to ensure customer satisfaction.Overall, Maaco Auto Body Shop & Painting on Walzem Rd is a reputable shop that delivers high-quality car repairs and services at fair prices. While there have been some issues with communication and follow-up, the shop has demonstrated a commitment to customer satisfaction and is worth considering for those in need of car repairs or services.One area for improvement is the shop's ability to manage expectations and communicate with customers more effectively. This could be achieved through clearer estimates, more regular updates on the status of repairs, and a more streamlined process for addressing customer concerns.Based on the feedback from customers, it appears that the shop has a strong focus on quality and customer satisfaction, but may need to work on improving its communication and follow-up processes to better meet the needs of its customers.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Auto painting
Car Service
Auto dent removal service
Auto body shop
Car Parts
Auto repair shop
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