San Antonio
Maaco Auto Body Shop & Painting
3.68
3.68
Overview
Looking for an auto body shop in New Braunfels, Texas, that offers reliable car paint and collision repair services? Find a Maaco near you!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Identifies as veteran-owned
Identifies as veteran-owned
Mechanic
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The location of Maaco Auto Body Shop & Painting on Clarence St in San Antonio has a solid reputation, but with some room for improvement. The business has a 4.2 overall score, which indicates a generally positive experience for customers. However, the quality of work is only 3.5 out of 5, suggesting that there may be some inconsistencies or issues with the repair and painting process. On the other hand, the pricing is very competitive, with a score of 4.9 out of 5. The innovativeness of the business is also a strength, with a score of 4.5 out of 5.The business has a mixed bag of customer reviews, with some customers raving about the excellent service and workmanship, while others have had negative experiences with delays, poor communication, and subpar quality. Some customers have reported issues with their vehicles, such as scratches, dings, and paint problems, which were not addressed promptly or satisfactorily. However, other customers have praised the business for its friendly and professional staff, reasonable prices, and excellent paint jobs.It's worth noting that the business has taken steps to address customer concerns, such as offering free touch-ups and repairs, and providing clear estimates and communication about the repair process. However, more needs to be done to improve the overall quality of work and ensure that customers are satisfied with their experience.One major issue that stands out is the lack of accountability and follow-through on repairs. Several customers have reported that their issues were not addressed promptly or satisfactorily, and that they had to follow up repeatedly to get their problems resolved. This suggests that the business may need to improve its communication and follow-through on repairs to ensure that customers are satisfied with their experience.Overall, Maaco Auto Body Shop & Painting on Clarence St in San Antonio has the potential to be a top-notch business, but it needs to address some key issues with quality and accountability to meet customer expectations. With some improvements in these areas, the business could easily reach a 5-star rating and become a trusted destination for car repairs and painting.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Auto painting
Car Service
Auto dent removal service
Auto body shop
Car Parts
Auto repair shop
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