San Antonio
Mac Haik's Southway Ford Collision Center
7.23
7.23
Overview
Mac Haik Southway Ford is your source for new Fords and used cars in San Antonio, TX. Browse our full inventory online and then come down for a test drive.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Mechanic
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This business location offers a good overall experience. Quality of the services is decent, with some room for improvement. The pricing is competitive and reasonable, which is a strong point. However, innovativeness could be further enhanced to stand out from the competition.Reviewing the services provided by this business, it's clear that they have a strong focus on customer satisfaction. Many customers have reported excellent experiences, with praise for the staff's professionalism, communication, and timeliness. The business has a clear commitment to quality, with many customers noting that their vehicles were repaired to a high standard.However, there are some areas where the business could improve. Some customers have reported issues with communication, with delays in repairs or a lack of updates on the status of their vehicle. Additionally, there have been some instances where customers have felt that the business has overcharged for services.Despite these issues, the business has a strong reputation and a loyal customer base. Many customers have reported that they would recommend the business to friends and family, which suggests a high level of customer satisfaction. With a focus on addressing the issues mentioned above, this business has the potential to provide an even better experience for its customers.Some notable strengths of this business include:* Strong customer service: Many customers have praised the staff's professionalism, communication, and timeliness.* Quality of repairs: Customers have reported that their vehicles were repaired to a high standard.* Competitive pricing: The business has a competitive pricing model, which is a strong point.Some areas for improvement include:* Communication: There have been some instances where customers have felt that the business has not communicated effectively about delays or the status of their vehicle.* Overcharging: Some customers have reported feeling that the business has overcharged for services.Overall, this business has a strong reputation and a loyal customer base. With a focus on addressing the issues mentioned above, it has the potential to provide an even better experience for its customers.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Auto body shop
Car Parts
Contact business
1