This taxi service has its ups and downs. On the one hand, the staff is willing to go above and beyond to help customers in need, as shown by one client who was given assistance in navigating the airport and getting a ride to Lackland AFB. The service is also quite affordable, with a price of $40 being comparable to taking an Uber. However, there are also issues with reliability, with several clients reporting late pickups and a lack of concern for cleanliness and safety. In one case, the driver stopped at a gas station to buy lottery tickets while driving, and was filling out the tickets while behind the wheel. This behavior is completely unacceptable and raises serious concerns about the safety of the service. Despite the good intentions of the staff, the service's overall quality is marred by these issues.