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Macy's

4.2

• (1 reviews)

4909 Old Orchard Ctr Street, Skokie

1061.89

mil

4909 Old Orchard Ctr Street, Skokie

1061.89

mil

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Overview

Department store chain providing brand-name clothing, accessories, home furnishings & housewares.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Delivery

Onsite services

Quick visit

Curbside pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.1

Pricing

4.8

Overall

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

This Macy's is a well-established department store chain providing brand-name clothing, accessories, home furnishings & housewares. The store is conveniently located within the Westfield Old Orchard Mall, making it a popular destination for both locals and visitors. The overall atmosphere is clean and well-organized, with a spacious layout that makes it easy to navigate through the various departments.Quality of products is generally good, with a wide range of styles and brands available. The women's fashion department is particularly impressive, offering a variety of casual and formal wear options from top designer brands. The cosmetics and fragrance department is also well-stocked, with knowledgeable staff on hand to offer expert advice.Pricing is generally reasonable, with frequent sales and promotions making it easy to find great deals. However, some customers have reported high prices for certain items, particularly in the home furnishings department.One area where Macy's excels is in its service options. The store offers a range of services, including on-site shopping, delivery, and curbside pickup. The staff are generally friendly and helpful, with many customers praising their excellent customer service.However, some customers have reported issues with employee behavior, including rudeness and dismissiveness. In one instance, a customer reported being followed around the store by a sales representative while trying to shop with their family. This kind of behavior is unacceptable and can be off-putting for customers.Overall, Macy's is a solid choice for those looking for a wide range of products and good customer service. However, customers should be aware of the potential for high prices and poor employee behavior.