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Macy's

4.2

• (1 reviews)

5000 North Point Cir Circle, Alpharetta

894.44

mil

5000 North Point Cir Circle, Alpharetta

894.44

mil

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Overview

Department store chain providing brand-name clothing, accessories, home furnishings & housewares.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Delivery

Onsite services

Quick visit

Curbside pickup

On-site parking

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

4.0

Pricing

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

This Macy's location is a decent shopping experience, with a wide variety of brand-name clothing, accessories, and home furnishings. The store is clean and well-maintained, with a helpful staff. However, some customers have reported issues with customer service, including long wait times and unhelpful employees. Pricing is generally reasonable, with some good deals to be found, especially during sales. The store's ability to innovate and adapt to changing consumer preferences is a mixed bag, with some areas of improvement. Overall, this Macy's location is a solid choice for shoppers, but may not exceed expectations.Some customers have reported positive experiences with the store's customer service, citing helpful staff and efficient checkout processes. Others have praised the store's wide selection of products and reasonable prices. However, some customers have reported issues with the store's return policy, including difficulties with returns and exchanges. Additionally, some customers have reported problems with the store's website and online shopping platform, including difficulties with navigation and ordering.In terms of innovativeness, this Macy's location could benefit from improving its online shopping experience and expanding its e-commerce capabilities. The store could also benefit from updating its in-store technology, including self-checkout lanes and digital signage. Furthermore, the store could benefit from improving its customer service, including providing more training for employees and implementing a more efficient return policy. Overall, while this Macy's location is a solid choice for shoppers, there are areas for improvement in terms of innovativeness and customer service.