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Macy's

4.3

• (1 reviews)

100 Paramus Park Mall Street, Paramus

1594.62

mil

100 Paramus Park Mall Street, Paramus

1594.62

mil

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Overview

Department store chain providing brand-name clothing, accessories, home furnishings & housewares.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Curbside pickup

On-site parking

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

3.8

Pricing

4.6

Overall

4.3

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

Macy's store in Paramus Park Mall is a solid department store with a wide range of brand-name clothing, accessories, home furnishings, and housewares. The store's cleanliness and organization are a plus, making it easy to navigate and find what you're looking for. The prices are generally reasonable, with many items on sale, which is great for customers looking for deals. However, the quality of some items can be inconsistent, and some customers have reported finding old or stale products.The staff at Macy's are generally helpful and friendly, with some employees going above and beyond to provide excellent customer service. Rosa, Rosa Giammona, John E., Gyha, Karina, Aida Ebaid, Tony, Lizzet S, and Jennisse are some examples of employees who have received praise for their excellent service.On the other hand, some customers have reported having a negative experience with certain employees, such as Jazmin, Norma, and Kim, who were described as rude, unhelpful, and condescending.The store's features, such as on-site parking, NFC mobile payments, debit card payments, credit card payments, and curbside pickup, make it convenient for customers to shop and pick up their purchases. The store's hours of operation are also reasonable, with extended hours on weekdays and weekends.Overall, Macy's store in Paramus Park Mall is a decent department store with a wide range of products and helpful staff. However, some customers have reported inconsistent quality and poor customer service from certain employees.