The business has a great overall score, which is consistent with its 4.6 rating from third-party reviews. The quality of work is exceptional, as indicated by the numerous 5-star reviews praising the artists' skills and the cleanliness of the shop. The prices are also considered great value, with several reviewers mentioning them as a reason for their satisfaction.The atmosphere in the shop is relaxed and welcoming, with a focus on making clients feel at ease. The owner is responsive and personable, and the shop is LGBTQ+ friendly, which is a plus for many clients. However, there is limited information available about the shop's working hours, and it's not clear if they have any issues with customer service or communication.One potential drawback is that the shop's working hours are limited, and they may not be open at all on certain days of the week. Additionally, there is no information available about the shop's cancellation policy or what happens if a client needs to reschedule their appointment.