This jewelry store has a great reputation, with most customers raving about their experience. The store has a wide selection of fine jewelry, including custom bridal pieces and repairs. The staff is friendly and knowledgeable, with many customers praising their helpfulness and professionalism. One customer even mentioned that the store's prices are reasonable, although a few reviewers have noted that the store may not always have the latest or most trendy pieces. Some customers have also praised the store's ability to design unique and custom pieces, while others have appreciated the store's willingness to work with them to find a solution to their jewelry needs. One reviewer was unhappy with the store's service, but the owner responded promptly to their concerns and offered a resolution. Overall, this store seems to be a great option for those looking for high-quality jewelry and excellent customer service. Note: There is one instance where the store failed to meet a customer's expectations, but the issue was resolved by the owner.